Grievances registered on CPGRAMS are attended promptly by Kendriya Vidyalaya Sangathan, NVS should follow the same.

Grievances not handled by NVS or AINVSA should be  registered on CPGRAMS


                                              http://pgportal.gov.in/cpgoffice/

as NVS comes under the purview; see the notification below

20 August 2002

GOVERNMENT OF INDIA (BHARAT SARKAR) CABINET SECRETARIAT (MANTRIMANDAL SACHIVALAYA) RASHTRAPATI BHAVAN ******

NOTIFICATION

No. A.11013/1/88-Ad.I Reference para 3(vi) of this Secretariat’s Resolution of even number dated 25th March 1988 constituting the Directorate of Public Grievances in the Cabinet Secretariat. 2.  The jurisdiction of the Directorate of Public Grievances is hereby extended to Central Board of Secondary Education, National Open School and Navodaya Vidyalaya Samiti.

Sd/- (Sunil Mishra) Deputy Secretary